Privacy Policy

Welcome to Vanoa ("Vanoa," "we," "us," or "our").

Vanoa is an event planning application designed to help users organize and manage events, including event details, budgets, expenses, revenue, tasks, contacts, files, ticket information, and other event-related information.

This Privacy Policy explains what information may be collected when you use Vanoa, how that information is used, how it may be shared, and the choices available to you.

By using Vanoa, you acknowledge the practices described in this Privacy Policy.

ACCOUNT INFORMATION

When you create an account, we may collect information such as:

• Email address
• Account identifier
• Authentication information necessary to securely access your account

Passwords are handled through our authentication provider and are not stored by Vanoa in readable form.

CONTENT YOU PROVIDE

Vanoa stores information that you voluntarily enter or upload while using the app. Depending on how you use Vanoa, this may include:

• Event names, dates, locations, descriptions, and other event details
• Budgets, expenses, revenue, ticket information, and financial planning information
• Tasks, checklists, notes, and timelines
• Contact information that you choose to enter for vendors, collaborators, venues, or other event-related contacts
• Files, documents, images, or other content you choose to upload
• Other information you voluntarily provide while using Vanoa

This information is used to provide the event planning features of the app.

TECHNICAL INFORMATION

Vanoa and its service providers may automatically process limited technical information necessary to operate, secure, diagnose, and improve the service. This may include information such as device or application information, network information, authentication events, and error or diagnostic information.

The exact information available may depend on the services used by Vanoa and your device settings.

We may use information collected through Vanoa to:

• Create and maintain your account
• Authenticate users and secure accounts
• Store and display your events and event-related information
• Provide budgeting, task management, contact management, file storage, and other Vanoa features
• Synchronize information associated with your account
• Provide customer support
• Diagnose technical problems
• Prevent fraud, abuse, and unauthorized access
• Maintain and improve the reliability and functionality of Vanoa
• Comply with applicable legal obligations

We do not sell your personal information.

Vanoa relies on third-party service providers to operate certain portions of the service.

These providers may process information only as necessary to provide their respective services.

SUPABASE

Vanoa uses Supabase for backend infrastructure, which may include account authentication, database services, and storage.

Information stored through Vanoa may therefore be processed by Supabase as necessary to provide these services.

APPLE

If you download Vanoa through Apple's App Store or purchase subscriptions or other digital products through the app, Apple may process information related to downloads, purchases, subscriptions, and your Apple account according to Apple's own privacy practices.

Other service providers may be added as Vanoa develops. This Privacy Policy will be updated when necessary to reflect material changes in how user information is handled.

Purchases made through the iOS version of Vanoa are processed through Apple's App Store payment system.

Vanoa does not directly receive or store your complete payment card information.

Apple may provide Vanoa with information necessary to determine purchase or subscription status.

We do not sell or rent your personal information.

Information may be shared with service providers when reasonably necessary to operate Vanoa, such as hosting, authentication, database, storage, infrastructure, or payment services.

We may also disclose information when reasonably necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Protect the security or integrity of Vanoa
• Investigate fraud, abuse, or security incidents
• Protect the rights, property, or safety of Vanoa, our users, or others

Service providers that process user information on our behalf are expected to provide protections consistent with applicable privacy requirements.

We retain information associated with your account for as long as reasonably necessary to provide Vanoa and maintain your account.

Information may also be retained where necessary for security, fraud prevention, legal compliance, dispute resolution, or enforcement of our agreements.

When an account is deleted, information associated with the account will be deleted or anonymized within a reasonable period, except where retention is required or permitted by law or necessary for legitimate security or legal purposes.

You may request deletion of your Vanoa account and associated personal information through the account deletion functionality available within the app, if available, or by contacting us at:

support@vanoaapp.com

Certain information may be retained where required by law or for legitimate security, fraud prevention, or legal purposes.

We use reasonable technical and organizational measures designed to protect information processed through Vanoa.

However, no electronic storage, transmission, or online service can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials.

Vanoa is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

You may update certain information through Vanoa and may request access to, correction of, or deletion of personal information associated with your account by contacting:

support@vanoaapp.com

You may also delete information you have created within the app where those controls are available.

Vanoa and its service providers may process or store information in locations other than the country or region in which you live.

Where required, appropriate measures will be used to protect personal information in accordance with applicable law.

We may update this Privacy Policy as Vanoa evolves.

When material changes are made, we will update the "Last Updated" date on this page and may provide additional notice when appropriate.

Continued use of Vanoa following an update means the revised Privacy Policy will apply to your continued use of the service, subject to applicable law.

If you have questions, concerns, or requests regarding this Privacy Policy or Vanoa's privacy practices, contact:

support@vanoaapp.com